Terms of Service
Effective Date: 01/01/2026
These Terms of Service explain how we operate, what you can expect from us, and what we expect from you. We keep things simple, transparent, and respectful.
1. Who We Work With
KLINE Digital Marketing + AI Solutions provides digital marketing, branding, content creation, consulting, and AI‑assisted services for small businesses. By using our website or services, you confirm that you are authorized to make decisions on behalf of your business.
2. What You Can Expect From Us
We aim to provide high‑quality, professional services with clear communication and honest expectations. This includes:
- Transparent timelines
- Clear deliverables
- Respect for your business and your data
- Responsible use of AI tools
- Ethical marketing practices
We do not guarantee specific outcomes such as sales numbers, rankings, or engagement levels, as results depend on many factors outside our control.
3. What We Expect From You
To deliver our best work, we ask that you:
- Provide accurate information
- Respond to communication in a timely manner
- Supply any needed content, access, or approvals
- Use our services legally and responsibly
You agree not to misuse our website, content, or services.
4. Payments & Billing
If you purchase services, you agree to pay the fees associated with your selected plan or project. Payment terms will be clearly stated in your proposal, invoice, or subscription agreement. Late or missing payments may pause or delay services until resolved.
5. Cancellations & Refunds
Because our work involves time, planning, and creative labor, refunds are generally not offered once work has begun. If you are on a subscription plan, you may cancel at any time, and your service will continue through the end of the current billing period. If you have concerns, reach out — we aim to be fair and reasonable.
6. Use of AI Tools
We use AI responsibly to support content creation, automation, and efficiency. We do not use AI to collect sensitive personal data, impersonate individuals, or create harmful or misleading content. You agree not to request or use AI‑generated content for illegal, unethical, or harmful purposes.
7. Intellectual Property
Unless otherwise agreed in writing:
- You own the final deliverables created for your business
- We retain ownership of internal tools, templates, processes, and AI workflows used to produce the work
- You may not resell or redistribute our internal materials or proprietary systems.
8. Website Content & Accuracy
We do our best to keep our website accurate and up to date, but we cannot guarantee that all information is always current. We may update content, services, or pricing at any time.
9. Limitation of Liability
To the fullest extent permitted by law, KLINE Digital Marketing + AI Solutions is not liable for lost revenue, lost data, business interruptions, or indirect damages. Our services are provided “as‑is” and “as available.”
10. Privacy
Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. Changes to These Terms
We may update these Terms of Service occasionally. When we do, we will update the “Effective Date” at the top of the page. Continued use of our website or services means you accept the updated terms.
12. Contact Us
If you have questions about these terms, reach out anytime:
Email: [email protected]
Phone: (251) 348‑4365